Your account may have been deactivated because you have not used it for a certain period of time.
To get started, go to your Square account online and click Account & Settings. Select Pricing and Subscriptions under the Business heading. Click Subscribe if you want to use Square for Retail Free or Square for Retail Plus.
Make sure that your mobile phone and the Square app are up to date. Sign out of the application and sign back in. You won’t be able to log out of the app if you’re operating in Offline Mode and have pending offline payments. If you don’t have any outstanding offline payments, remove and reinstall the program.
Certain high-risk or illegal business enterprises are not allowed to use Square’s service. … These vendors may freely take payments until the fraud prevention team at Square decides that the merchant’s business type is restricted, after which time the account is usually frozen.
Our customer care phone number is 855-897-1838. Keep in mind that you’ll need your code when phoning. Find your code by signing into your Square Account and selecting the issue that best matches your inquiry.
You may search for an account activation reminder email from Square and follow the provided link to begin. You can also access your online Square Dashboard by signing in using your email address and password.
