If you’re like most people, you probably use Adobe products to create and publish content online. But if you need to deactivate your Adobe account, there are a few steps you need to take. First, go to adobe.com/activate and sign in with your Adobe ID. If you don’t have an Adobe ID, create one now. Next, click on the “Your Account” tab at the top of the page. Under “Activities,” select “Deactivate Your Account.” You’ll be asked to confirm that you want to deactivate your account. Click on the link in the email that was sent to you when your account was created or updated. If you don’t receive an email about deactivation, check your spam folder or contact customer service for more information about how to deactivate your account. ..
“Deactivate Account – Delete your Adobe ID and delete all associated information stored by Adobe.” You may also use this link to permanently delete your account, including the data stored in it. Once you delete the account, it’s gone for good! Before doing so, however, see below for important information about what will happen to any products registered under that account. Note: Deletion of an account is permanent and cannot be undone. Please take care when deciding whether or not to proceed with the deletion of an account, as there are no steps available to recover access to content created or hosted within an account if a decision is made after deletion that the content needs work, requires revision, has to be recovered for other purposes, or if you just made a mistake.
Deleting an account may also have consequences for orders or subscriptions associated with that account. If you are the owner of an order or subscription and wish to delete your account crated using that same account, please contact us at [email protected] and let us know so we can make sure your subscription is canceled properly so as to avoid any interruptions in access to the services involved.
If you decide not to use any products remaining under your Adobe ID after deleting it, no action on your part is necessary; these products will automatically become inactive (http://www.adobe.com/support/status_deletedaccount
Determine which plan you want to cancel so that you can view the information about that plan. Select Cancel plan under Plan information, and follow onscreen instructions.
Open the app that you want to suspend, and sign in if prompted. If you select Help > Deactivate choose one of the following options (when prompted): Deactivate or Suspend Activation: Temporarily suspends the app but retains licensing information on your computer.
To cancel a Transactional Licensing Program for Adobe products, you must contact the company within 14 days of the scheduled delivery. The whole order will be refunded at that time; partial refunds are unavailable.
