If you’re a T-Mobile customer, there are a few things you can do to cancel your account. Here’s how:
- Log into your account and click on the “Cancel Account” link at the top of the page. This will take you to a confirmation page that asks for your contact information and password.
- Enter your contact information and password in the fields below and click on the “Cancel Account” button. Your account will be cancelled and all data will be deleted.
- If you have any questions or want to keep your account active, please visit our customer service center at 1-800-T-MOBILE (1-800-843-5245).
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If you cancel your contract in the last month, you’ll have to pay a $50 convenience fee or the monthly recurring charges, whichever is less. T-Mobile gives you a 20-day grace period after signing up to terminate your contract without incurring early termination fees.
To cancel your account, you must first visit a store or call T-Mobile’s customer care department at 1-877-453-1304 to talk with a representative. Before making any adjustments to your account, they’ll need to verify your identity, which generally can’t be done over the internet.
If you cancel online, you must call in order to do so, as you would have to identify and validate your account password that way. Of course, a store is another option.
T-Mobile is the only company that has partnered with Netflix to offer its customers access to all of its content without any surprise costs. Learn more about this new and exciting partnership here in our blog post-T-mobile.com/guestpay (You’ll need your account number – which you can find at the top right corner of your bill?
T-Mobile does not offer contracts. Your plan is billed monthly instead of yearly. Device payments would be extra and, if financed, would necessitate a 24-month payment agreement unless paid off early.
