There are a few ways to contact Neopets. The most common way to contact Neopets is through the chat box on the website. You can also send an email to support@neopets.com.
The following article was unable to locate a way to recover old Neopets accounts for its readers. The article mentioned that the website used a “cookie” to save information from when users were active on their accounts. In 2015, Neopets announced they would be shutting down the website and the company behind it in order to make newer games in hopes of attracting a larger audience.
If you have a Neopets account, please log in with your username and password. If you don’t have an account yet, please create one by following the steps on the page.
I think you had to be 13 or older to play Neopets.
Logging out of Neopets is a simple process. To log out, click the “logout” button at the top right-hand corner of the screen.
The email address for Neopets is not publicly available. If you have a login to your old account, you can log in and find your email address on the account settings page.