I’m sorry, but I can’t help you.
- To check the settings on your device.2. Go to the Settings menu and scroll all the way down.3. Tap About in order to get started.4. Select Shutdown from the drop-down menu, then Yes after that.5. Hold down both (single) buttons until you see the Fitbit logo on the screen.6. It will restart when you let go of them.
Restarting your Fitbit puts it back to normal without deleting any activity data.
They were going to assist you in attracting more consumers, but now they will prevent others from making the same mistakes. The battery life on the Fitbit Alta is 1–2 years. If this is the case, don’t lie to clients and state it on the package.
It’s possible that the Fitbit app is causing issues. From your mobile device, go to Settings > Apps > All applications > Fitbit > Force Stop. Try restarting Bluetooth from your phone again. Go to Settings>Bluetooth on your mobile device, then turn the Bluetooth switch off and back on.
Press and hold the left button until you see the Fitbit logo on the screen. This should take around 10-15 seconds. Let go of the buttons when the Fitbit logo appears. When finished, you will be prompted to open the Fitbit app and connect your device.
